Talys Coordinator Helpdesk Problem Tracking Information System
Talys Coordinator Helpdesk system allows people to enter requests for help with technology problems or other requests, directly to the system on the Internet.
Direct access to helpdesk trouble call information by anyone with appropriate security clearance, access to the Internet and a browser such as Netscape, Internet Explorer or AOL.
Supervisor assigns tasks to appropriate support staff or an automatic assignment feature is an option.
System allows both users and technical staff to track a problem through to resolution.
Technicians can access the system via the Internet, making progress entries and closing problems as appropriate.
Application systems can be customized to meet your unique district needs.
School maintains complete control.
Please contact us for any additional information:
Talys Systems, Inc.
8136 Creekview Dr.
Bridgeport, NY 13030
Phone: (315) 633-9206 Fax (315) 633-4479
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